Make sure the device you're connecting to is supported and that you're using the right cable. USB or Thunderbolt device functionality might be limited The charger is connected to your PC through an external hub or dock. The charging cable doesn’t meet the power requirements for the charger or PC.ĭust or dirt inside the USB port on your device might be preventing the charger from being inserted correctly. For example, if your PC requires 12V and 3A for the fastest charging, a 5V, 3A charger won’t give you the fastest charging.Ĭhargers that don't have a standard USB Type-C connector might use a proprietary, nonstandard connector that your PC doesn’t support. Your charger and cable must also support the power levels your PC requires for the faster charging. To charge faster, your PC, charger, and cable must all support the industry standards. If the connector supports USB Power Delivery, it can charge even faster at greater power levels. The charger is connected through an external hub or dock.Ī PC with USB Type-C connectors has larger power limits. The charging cable isn't powerful enough for the charger or PC.ĭust or dirt inside the USB port on your device prevented the charger from being inserted correctly. The charger isn’t connected to a charging port on your PC. The charger isn’t powerful enough to charge your PC. The charger isn’t compatible with your PC. Use a can of compressed air to clean the USB-C port on your PC. Make sure you're connecting your charger to the USB-C charging port on your PC. Use the charger and cable included with your PC. To speed up charging, use the charger and cable that came with your device. The error code is displayed under Device status. It should be marked with a yellow exclamation point symbol.Ĭhoose the device, press and hold (or right-click) it, and then select Properties. Select the Start button, then type device manager and select Device Manager from the list of results. To find the error code on a Windows 11 PC The USB device that you connected to reported a problem, or there’s a problem with the device driver. Note: This applies to all the error codes shown in Device Manager except error Code 28 (drivers for the device aren’t installed).

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